Refund policy

Returns & Exchanges

At Desert Diamonds, we want every piece to feel special and meaningful. If you experience any issue with your order, please contact our team within 30 days of receiving your package so we can personally assist you and find the best solution for your case.

To request support regarding your order, please email us at desertdiamonds.contact@gmail.com including your order number and a brief description of the issue.

For rings and bracelets, size adjustments or exchanges may be available depending on the piece. Custom or made-to-order items may not be eligible for changes.

Each request is carefully reviewed individually to ensure the best possible experience for our clients.